If you need any assistance or have any inquiries, feel free to reach them at 03-78415388 or email to customer_care@malindoair.com on Monday to Sunday, 9am - 6pm (GMT+8).

Booking can be canceled at least 72 hours before the departure. Alert; flexi is refundable according to the fare rule rates and promotional tickets are non-refundable

Submit the refund request via email or phone call by providing bank details and eTicket. The process will take 30 working days before it will be credited to your account

Each passenger allowed to check-in a maximum of 2 pieces of luggage only. Those exceeding them, charges will incur with purchasing a minimum of an additional 3kg

Malindo Air (Batik Air) provides reclining seats with seat pitches of 32" for Economy class and 42" for Business class at minimal charges

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Travel overseas is the best time for shopping. But taxes might lead to overspend. Say no more as Malindo Air now known as Batik Air coupon provides the duty-free shopping experience for the guests. You may place an online pre-order to enjoy 10% OFF everything. Collect your goods once you are onboard. Isn't it so convenient? Don't miss out!

Are you ready to see some magic? With only a boarding pass in your hand, not only you will be flying high in the sky but you will enter a world full of saving highlights. Well, it's not magic, it's Malindo Miles and Boarding Pass Privileges.
There’s always something for you when you're traveling. Simply present the boarding pass or Malindo Miles card at partners’ outlets to enjoy savings on accommodations, dining, attractions and shopping. For instance, get:

• 25% off rooms at Bali hotels
• 30% off spa treatment at Rock Spa
• 35% off admission ticket to amusement park

and lots more! Apply Malindo Air voucher code to avail further markdowns.